1. Introduction
Welcome to Fmsph ("we," "us," "our"), operated by Fmsph Social Gaming Inc. Our website, fmsph.com (the "Site"), is a social casino platform designed for adult users in Canada to play casino-style games purely for entertainment. This Privacy Policy outlines our commitment to protecting the privacy of our users ("you," "your"). It details how we collect, use, protect, and handle your information when you access our Site.
Our guiding principle is transparency. This policy is designed to be clear and comprehensive, ensuring you understand our practices. By using our Site, you agree to the collection and use of information in accordance with this policy. Please read it carefully.
2. Our Core Privacy Principle: No Financial Data Collection
This is the most important section of our Privacy Policy. Fmsph is a 100% free-to-play platform. We want to be unequivocally clear about what this means for your data:
- No Real Money, No Financial Transactions: We do not offer any form of real-money gambling. It is impossible to deposit or withdraw money on our Site.
- We Do Not Collect Financial Information: Consequently, we never ask for, collect, store, or process any sensitive financial information. This includes, but is not limited to, credit card numbers, debit card numbers, bank account details, or any other payment information.
- Your Financial Security: Because we do not handle financial data, you can use our Site with the confidence that your financial information is not at risk through our platform. Our business model is entirely separate from real-money wagering.
3. Information We Collect
The information we collect is limited and is used solely to provide and improve the user experience on our entertainment platform. We collect the following types of information:
3.1. Information You Provide Voluntarily
This is information you knowingly and willingly provide to us.
- Optional Account Registration: You can browse and play our games without creating an account. If you choose to register for a free account to personalize your experience (e.g., save favorite games), we will collect your name and email address. This process is entirely optional.
- Contact Form Submissions: If you contact us through the contact form on our Site, we will collect your name, email address, and the content of your message in order to respond to your inquiry.
3.2. Information Collected Automatically (Non-Personal Data)
When you interact with our Site, we may automatically collect certain non-personal information about your device and Browse activity. This data helps us understand how users interact with our Site and allows us to improve its functionality and security. This information includes:
- Log and Usage Data: Information such as your device's IP address, browser type and version, the pages of our Site you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
- Cookie Data: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Please see Section 5 and our dedicated Cookie Policy for more details.
4. How We Use Your Information
We use the collected information for the following limited purposes:
- To Provide and Maintain our Service: To ensure the Site is running correctly and to provide you with access to our free games.
- To Improve and Personalize our Site: To understand user behavior and preferences, which helps us enhance the user experience, optimize game offerings, and fix bugs.
- To Communicate with You: To respond to your questions, comments, or requests submitted via our contact form.
- For Security Purposes: To monitor for and prevent fraudulent or malicious activity, and to protect the integrity of our Site.
- To Enforce our Terms: To enforce our Terms of Service and other policies.
5. Cookies and Tracking Technologies
We use cookies, which are small files placed on your device, to operate and improve our Site. We use them for essential functions like session management and remembering your consent choices (e.g., for age verification and cookie preferences). We may also use them for analytics purposes to understand traffic patterns. For comprehensive information on the types of cookies we use, why we use them, and how you can manage them, please review our detailed Cookie Policy.
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. Your privacy is paramount. We may disclose your information only in the following limited circumstances:
- With Service Providers: We may share information with third-party vendors who perform services on our behalf, such as web hosting, data analysis, and security services. These vendors are contractually obligated to protect your data and are prohibited from using it for any other purpose.
- For Legal Compliance: We may disclose your information if we are required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency) in Canada.
- To Protect Rights and Safety: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.
7. Your Rights Under Canadian Law (PIPEDA)
As a Canadian company, we operate in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have specific rights regarding your personal information:
- The Right to Access: You have the right to request a copy of the personal information we hold about you.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- The Right to Withdraw Consent: You have the right to withdraw your consent to our collection and use of your information at any time.
- The Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data, subject to certain legal obligations.
To exercise any of these rights, please contact us at support@fmsph.com. We will respond to your request within a reasonable timeframe as required by law.
8. Data Security
We are committed to protecting your information. We implement a variety of administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, or disclosure. This includes the use of Secure Sockets Layer (SSL) encryption for all data transmitted on our site. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
9. Children's Privacy
Our Site is intended for use by individuals who are 21 years of age or older. We do not knowingly collect, use, or disclose personal information from anyone under the age of 21. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that information from our servers.
10. Links to Other Websites
Our Site may contain links to other websites that are not operated by us (such as the responsible gaming resources listed in our footer). If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us:
- By Email: support@fmsph.com
- By Mail: Fmsph Social Gaming Inc., 181 Bay St, Toronto, ON M5J 2T3, Canada